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Loc: New York, NY USofA
Did you do all steps and close the previous year properly? -Run Close Year function -Run Change Year function -Update Report Dates Have you checked data integrity? Are you specifying the proper month? Try printing a Trial Balance for just the Income Statement accounts and see if it agrees with what you are getting in the F/S.
If still No JOY, email me at: firstname.lastname@example.org