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#53973 - 05/23/19 06:15 AM Sage 300 ERP v2014 Runtime Error
misterc
Member


Registered: 05/13/19
Posts: 16
Loc: MASSACHUSETTS
We are running into more issues with our new Windows 10 PCs and Sage 300 v2014

After logging in

"This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."

I have read many suggestions on this error (some are old posts). Not sure which to try.

Thank you


Edited by misterc (05/23/19 06:15 AM)

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#53974 - 05/23/19 06:21 AM Re: Sage 300 ERP v2014 Runtime Error [Re: misterc]
misterc
Member


Registered: 05/13/19
Posts: 16
Loc: MASSACHUSETTS
Things we have tried;

Installed and uninstalled 2x, rebooting each time

Ran the regacc.exe with Admin rights 3 times

Put in 2 missing registry key values each install location

Running accpac.exe shortcut as usual from server location and running as admin

Users are admins on this pc

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#53975 - 05/23/19 01:08 PM Re: Sage 300 ERP v2014 Runtime Error [Re: misterc]
Mr Mayor
Member


Registered: 04/22/09
Posts: 478
Loc: Zimbabwe
right click accpac icon, run as Admin
_________________________
-—oOo—-
If you don’t make it first time, sky diving wasn’t meant for you

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#53978 - 05/28/19 11:58 AM Re: Sage 300 ERP v2014 Runtime Error [Re: Mr Mayor]
misterc
Member


Registered: 05/13/19
Posts: 16
Loc: MASSACHUSETTS
We have tried running as Admin.


Does anyone know which Visual C++ Redistributable version is used by Sage 300 ERP v2014?

Thank you.

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#53979 - 05/28/19 12:03 PM Re: Sage 300 ERP v2014 Runtime Error [Re: misterc]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7738
Loc: Location, Location
Delete them all and re-run workstation setup.
_________________________
Jay Converse
Sage 300 Whisperer

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#53980 - 05/28/19 12:04 PM Re: Sage 300 ERP v2014 Runtime Error [Re: Jay Converse]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7738
Loc: Location, Location
I mean uninstall them all.
_________________________
Jay Converse
Sage 300 Whisperer

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#53983 - 05/30/19 06:52 AM Re: Sage 300 ERP v2014 Runtime Error [Re: Jay Converse]
misterc
Member


Registered: 05/13/19
Posts: 16
Loc: MASSACHUSETTS
We are still struggling with new PCs (Windows 10).

We have 2 running, each required many retries. The 3rd PC is still not working.

Is regacc suppose to be run after every workstation setup? It completes in one second with a very short log file. First two PCs took 15 minutes to run.

Here is log...

No files in \\sage300\sage\Sage300ERP \RUNTIME\*.dll
No files in \\sage300\sage\Sage300ERP \RUNTIME\*.ocx
\\sage300\sage\Sage300ERP \RUNTIME\a4wSignonMgr.exe was successfully registered
\\sage300\sage\Sage300ERP \RUNTIME\a4wLPMgr.exe was successfully registered
\\sage300\sage\Sage300ERP \RUNTIME\a4wIPMgr.exe was successfully registered
\\sage300\sage\Sage300ERP \RUNTIME\a4wContainer.exe was successfully registered
\\sage300\sage\Sage300ERP \RUNTIME\a4wContainerXP.exe was successfully registered
\\sage300\sage\Sage300ERP \RUNTIME\a4wMacRun.exe was successfully registered
No files in \\sage300\sage\Sage300ERP \?????

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#53984 - 05/30/19 06:58 AM Re: Sage 300 ERP v2014 Runtime Error [Re: misterc]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7738
Loc: Location, Location
1. Turn off UAC
2. Run As Administrator
_________________________
Jay Converse
Sage 300 Whisperer

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#53985 - 05/30/19 07:11 AM Re: Sage 300 ERP v2014 Runtime Error [Re: Jay Converse]
misterc
Member


Registered: 05/13/19
Posts: 16
Loc: MASSACHUSETTS
Originally Posted By: Jay Converse
1. Turn off UAC
2. Run As Administrator


We had done both.

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#53986 - 05/30/19 07:21 AM Re: Sage 300 ERP v2014 Runtime Error [Re: misterc]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7738
Loc: Location, Location
Is Sage 2014 at PU4?
_________________________
Jay Converse
Sage 300 Whisperer

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