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#53714 - 08/10/18 07:09 AM AP Invoice Batch identifies Wrong User
Seisa Tjela
Member


Registered: 03/21/05
Posts: 572
Loc: Lesotho; Southern Africa
We have a situation whereby a User creates an A/P Invoice Batch. However, when the batch is opened, it shows that it was created by a different User. For example User ABC creates an A/P Invoice Batch, but when the batch is opened/viewed, it shows that it was created by User XYZ.

How does this happen and how can it be rectified?

Sage 300 2014 PU4
_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

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#53715 - 08/10/18 07:10 AM Re: AP Invoice Batch identifies Wrong User [Re: Seisa Tjela]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7664
Loc: Location, Location
Your users are making up stories, or they're sharing each other's logins.
_________________________
Jay Converse
Sage 300 Whisperer

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#53719 - 08/14/18 12:06 AM Re: AP Invoice Batch identifies Wrong User [Re: Jay Converse]
Seisa Tjela
Member


Registered: 03/21/05
Posts: 572
Loc: Lesotho; Southern Africa
I have personally seen the situation. These Users are not even in the same location and Departments. I have asked their IT Dept to delete their Accpac logins and create new ones for them.
_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

Top
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