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#53367 - 01/03/18 02:17 PM Sage CRM Error
terxav
Member


Registered: 04/05/04
Posts: 14
Loc: Denver
I just returned from vacation and our system was upgraded from sage 2014 sot sage 2018. I have not run all of the processes in the various modules however when I attempted to add a vendor in accounts payable I encountered an error which prevents me from adding new vendors.



1 Error Sage CRM Error. cannot access table
2 Error Sage CRM Error. cannot access table
3 Message Sage CRM Connection Failed. Cannot create object AccpacCRM.dll to synchronize data with Sage CRM Web Server
4 Message Sage CRM Connection Failed. Create instance AccpacCRM.CRMlink 0x800140154 failed

Does anyone have some suggestions on what needs to be done?

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#53368 - 01/03/18 02:19 PM Re: Sage CRM Error [Re: terxav]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7599
Loc: Location, Location
What does the person who did the upgrade say?
_________________________
Jay Converse
Sage 300 Whisperer

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#53380 - 01/08/18 05:25 PM Re: Sage CRM Error [Re: Jay Converse]
terxav
Member


Registered: 04/05/04
Posts: 14
Loc: Denver
we did the upgrade in house. Now I can add a regular vendor but the EFT vendors do not show on the accounts payable tab. Do you have a copy of the 2018 eft processing document?
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#53381 - 01/08/18 05:26 PM Re: Sage CRM Error [Re: terxav]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7599
Loc: Location, Location
You haven't correctly installed/configured the Sage CRM add-on module.
_________________________
Jay Converse
Sage 300 Whisperer

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#53386 - 01/16/18 11:27 AM Re: Sage CRM Error [Re: Jay Converse]
terxav
Member


Registered: 04/05/04
Posts: 14
Loc: Denver
Thanks Jay, our IT department has made a couple of corrections so we are processing much smoother.
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