Welcome to the PlusCommunity forums! PlusCommunity is a gathering place for companies running Simply Accounting, ACCPAC Plus, Sage Accpac ERP(ACCPAC Advantage/ACCPAC for Windows), and Adagio Accounting. New visitors, please click here!
Can anyone help me. I have a cheque that shows up in the reconciliation page but not on the summary page within the "reconcile statement". However, when doing the reconciliation and I check it as being cashed at the bank the amount is being deducted from the outstanding amount on the summary page. Can any explain how to solve this issue?
You need to ask from bank manager about it, he will solve your issue better than us. If money is continuously deducted than it means bank authority not know about your reconciliation. Please contact them as soon as possible.
You should file a complain to the bank or visit there website so they can investigate what happen but I thing the problem was there server the time you check it.
You should tell it to the bank. You need to inform them that there is an error about the reconciliation process. Maybe the one handling this report is too busy playing Subway surfers on his PC.
