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#53129 - 07/10/17 10:50 AM OE Credit - Sales Rep Code
Daboys
Member


Registered: 08/17/05
Posts: 359
Loc: USA
Sage 300 2016
SQL
RMA addon

We enter an order. The master AR Customer sales rep code is used, we then select a "Ship To" location and if the sales rep code is different it updates the order. Works as expected.

When we go to "credit" the invoice using the RMA addon the original invoice sales rep code is not used. It defaults to the master AR Customer sales rep code when it creates the OE credit.

Any way to fix this?
Thank you

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#53130 - 07/10/17 10:51 AM Re: OE Credit - Sales Rep Code [Re: Daboys]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7650
Loc: Location, Location
Only with custom programming
_________________________
Jay Converse
Sage 300 Whisperer

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#53131 - 07/10/17 10:56 AM Re: OE Credit - Sales Rep Code [Re: Jay Converse]
Daboys
Member


Registered: 08/17/05
Posts: 359
Loc: USA
Weird. So the RMA addon isn't designed to function properly like OE Credits? That doesn't seem correct.
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#53132 - 07/10/17 10:58 AM Re: OE Credit - Sales Rep Code [Re: Daboys]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7650
Loc: Location, Location
Ask the vendor for a change: http://www.orchid.systems/contact
_________________________
Jay Converse
Sage 300 Whisperer

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#53133 - 07/10/17 11:36 AM Re: OE Credit - Sales Rep Code [Re: Jay Converse]
Daboys
Member


Registered: 08/17/05
Posts: 359
Loc: USA
No custom program needed. This option lives under "Template" in RMA. It defaults to Bill-To. I changed it to Invoice.
TY

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