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#53053 - 05/08/17 04:23 AM All printing attempts on one workstation hangs
Howard Frazier
Member


Registered: 11/23/00
Posts: 58
Loc: Redmond, WA
Installation is Sage 300 2014 with UP2

Several other workstations are able to print normally. Client got a new workstation with Windows 7 Pro 64-bit and I ran WSSETUP to install. After installation, any attempts to print on the new workstation result in a 'hang'. In other words, as soon as you click on the 'print' button, the window associated with that print request freezes. Looking at the task manager processes, the process associated with the hung window is: A4wcontainerxp.exe*32 If I perform an 'end task' on that process, the hung window closes. This behavior occurs whether I try to print preview, select a printer, print to file, etc. No error messages appear.

After doing some research, I ran the following command which completed successfully: > C:\Windows\Microsoft.NET\Framework\v4.0.30319\regasm /register \\server1\sageprograms\runtime\a4wcrinterop.dll
Microsoft .NET Framework Assembly Registration Utility version 4.6.1055.0
for Microsoft .NET Framework version 4.6.1055.0
Copyright (C) Microsoft Corporation. All rights reserved.

Types registered successfully

I have run the batch file to register dlls and that returns with successful registration. I have uninstalled and reinstalled the workstation setup several times. I have run as administrator. I have tried disabling firewall and AV.

I assume that because other workstations are printing that the problem is on the new workstation, but I'm out of ideas.

Any suggestions on where to go from here would be greatly appreciated. I think I've got about 10 hours into various 'fixes' that I've attempted.

Thanks.

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#53054 - 05/08/17 07:39 AM Re: All printing attempts on one workstation hangs [Re: Howard Frazier]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7486
Loc: Location, Location
Install PU4
_________________________
Jay Converse
Sage 300 Whisperer

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#53055 - 05/08/17 12:39 PM Re: All printing attempts on one workstation hangs [Re: Jay Converse]
Howard Frazier
Member


Registered: 11/23/00
Posts: 58
Loc: Redmond, WA
Just installed PU4. It didn't break any of the workstations that were already printing, but it didn't resolve the issue with the new workstation.

Any other suggestions?

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#53056 - 05/08/17 12:55 PM Re: All printing attempts on one workstation hangs [Re: Howard Frazier]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7486
Loc: Location, Location
The Crystal Fixpack may help

https://support.na.sage.com/selfservice/...mp;ispopup=true
_________________________
Jay Converse
Sage 300 Whisperer

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#53086 - 05/19/17 01:33 PM Re: All printing attempts on one workstation hangs [Re: Jay Converse]
Seisa Tjela
Member


Registered: 03/21/05
Posts: 558
Loc: Lesotho; Southern Africa
Hello Jay,

This url is no longer active. Do you know where they could have moved this fix? I mean the url to the fix as pointed in the webpage.

_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

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#53087 - 05/19/17 01:36 PM Re: All printing attempts on one workstation hangs [Re: Seisa Tjela]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7486
Loc: Location, Location
Google SAP and Crystal
_________________________
Jay Converse
Sage 300 Whisperer

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#53088 - 05/19/17 01:50 PM Re: All printing attempts on one workstation hangs [Re: Jay Converse]
Seisa Tjela
Member


Registered: 03/21/05
Posts: 558
Loc: Lesotho; Southern Africa
Hello Jay,

I have run into a brick wall. SAP is asking me for Partner logins.

I guess I will have to settle with the System Manager installation on local drive on Workstations that displays the error.
_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

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#53089 - 05/19/17 01:52 PM Re: All printing attempts on one workstation hangs [Re: Seisa Tjela]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7486
Loc: Location, Location
From google: https://archive.sap.com/documents/docs/DOC-27613
_________________________
Jay Converse
Sage 300 Whisperer

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