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#53024 - 04/20/17 12:06 PM Users are not showing up on new server
jnsimex
Member


Registered: 11/27/05
Posts: 368
Loc: Canada
Hi Everyone,

I have setup Accpac 6.0 with MSSQL on a new server and all the databases have been transferred over successfully but some reason, the users from the system database do not show up.

I have enable application security and selected the correct system database for the corresponding company database.

Thanks.

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#53025 - 04/20/17 12:07 PM Re: Users are not showing up on new server [Re: jnsimex]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7555
Loc: Location, Location
Copy the SITE folder
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Jay Converse
Sage 300 Whisperer

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#53026 - 04/20/17 12:39 PM Re: Users are not showing up on new server [Re: Jay Converse]
jnsimex
Member


Registered: 11/27/05
Posts: 368
Loc: Canada
I copied the SITE folder to the new server, propagated the System DB but still no users.

Did I miss a step?

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#53027 - 04/20/17 12:40 PM Re: Users are not showing up on new server [Re: jnsimex]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7555
Loc: Location, Location
Obviously.
_________________________
Jay Converse
Sage 300 Whisperer

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#53028 - 04/20/17 01:12 PM Re: Users are not showing up on new server [Re: Jay Converse]
jnsimex
Member


Registered: 11/27/05
Posts: 368
Loc: Canada
I copied the users folder over but that didn't help it either.

I think I'll just end up doing the import.

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#53029 - 04/20/17 01:23 PM Re: Users are not showing up on new server [Re: jnsimex]
Ettienne
Member


Registered: 06/28/02
Posts: 3618
Loc: Orlando, Florida USA
Users are store in the files in the SITE folder, either you did not copy all the files in the SITE folder or your are not pointing to the correct SITE folder - old or new.
That's it - no magic here.
_________________________
Sage 300 ERP Certified Consultant

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#53033 - 04/20/17 03:44 PM Re: Users are not showing up on new server [Re: Ettienne]
jnsimex
Member


Registered: 11/27/05
Posts: 368
Loc: Canada
My bad guys, I goofed and copied the folder to the wrong location.

Thanks again Jay and Ettienne!

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#53034 - 04/21/17 03:40 AM Re: Users are not showing up on new server [Re: Ettienne]
Seisa Tjela
Member


Registered: 03/21/05
Posts: 559
Loc: Lesotho; Southern Africa
Hello Ettienne,

I just need clarity on the appropriate technique in this regard. I normally export users before upgrade and import after upgrade to ensure that access rights carried over.

If I just copy the SITE folder from old version to new version, will this negate the need to export/import?
_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

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#53035 - 04/21/17 07:45 AM Re: Users are not showing up on new server [Re: Seisa Tjela]
Ettienne
Member


Registered: 06/28/02
Posts: 3618
Loc: Orlando, Florida USA
Um yeah, simple as that.
_________________________
Sage 300 ERP Certified Consultant

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