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#53000 - 04/12/17 01:04 PM Negative Qty on Sales Order
Daboys
Member


Registered: 08/17/05
Posts: 332
Loc: USA
Sage 2016
SQL

This keeps occurring and I can't trace back to the process that is causing it. Data integrity cleans the data but I need to find out how this is happening.

We just had one order with 10 lines but only 3 lines cause the negative.

Any ideas?
Thank you in advance

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#53001 - 04/12/17 01:09 PM Re: Negative Qty on Sales Order [Re: Daboys]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7472
Loc: Location, Location
What customizations/3rd party products are you using?
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Jay Converse
Sage 300 Whisperer

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#53002 - 04/12/17 01:13 PM Re: Negative Qty on Sales Order [Re: Jay Converse]
Daboys
Member


Registered: 08/17/05
Posts: 332
Loc: USA
All orders are entered manually.
We do use Accudart to ship orders.
We have RMA.

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#53003 - 04/12/17 01:20 PM Re: Negative Qty on Sales Order [Re: Daboys]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7472
Loc: Location, Location
Do you allow negative inventory in I/C?
Do you have default committed quantities in O/E?
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Jay Converse
Sage 300 Whisperer

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#53004 - 04/12/17 01:22 PM Re: Negative Qty on Sales Order [Re: Jay Converse]
Daboys
Member


Registered: 08/17/05
Posts: 332
Loc: USA
Yes
Yes

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#53005 - 04/12/17 01:24 PM Re: Negative Qty on Sales Order [Re: Daboys]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7472
Loc: Location, Location
I can't help you, then. I don't allow any of my clients to use negative inventory, it causes many problems.

Edited by Jay Converse (04/12/17 01:24 PM)
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Jay Converse
Sage 300 Whisperer

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#53006 - 04/12/17 01:47 PM Re: Negative Qty on Sales Order [Re: Jay Converse]
Ettienne
Member


Registered: 06/28/02
Posts: 3588
Loc: Orlando, Florida USA
Clarify your issue: is it that you have negative quantity on hand in IC, or do you have negative quantity on order in sales orders?
_________________________
Sage 300 ERP Certified Consultant

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#53007 - 04/12/17 01:51 PM Re: Negative Qty on Sales Order [Re: Ettienne]
Daboys
Member


Registered: 08/17/05
Posts: 332
Loc: USA
We have negative quantity on order in sales orders.
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#53015 - 04/19/17 10:33 AM Re: Negative Qty on Sales Order [Re: Daboys]
Daboys
Member


Registered: 08/17/05
Posts: 332
Loc: USA
Ettienne, any comment after my reply?
TY

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#53016 - 04/19/17 10:41 AM Re: Negative Qty on Sales Order [Re: Daboys]
Ettienne
Member


Registered: 06/28/02
Posts: 3588
Loc: Orlando, Florida USA
Nope, I've never seen that happen.
_________________________
Sage 300 ERP Certified Consultant

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