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#45321 - 03/12/12 04:21 PM Clearing cusotmer list
bfindlay
Member


Registered: 03/12/04
Posts: 10
Loc: Markdale, Ontario
We have a large list of customers, many of whom are inactive closed accounts. When I try to delete them, I am advised that all transactions must be cleared first. I went through the Clear Paid Customer Transactions process but still cannot delete them. Is there something else I should be doing to clean up this list?
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#45322 - 03/12/12 06:51 PM Re: Clearing cusotmer list [Re: bfindlay]
Ralph Allan
Member


Registered: 05/16/03
Posts: 993
Loc: Prince George BC Canada
Customer balance must be zero.

There must be no outstanding transactions showing in the list of outstanding receivables.

Print and clear all posting journals.
_________________________
Ralph Allan
Business Computer Centre
Prince George BC Canada
See us on the web: http://www.bccentre.bc.ca

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