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#45321 - 03/12/12 04:21 PM Clearing cusotmer list

Registered: 03/12/04
Posts: 10
Loc: Markdale, Ontario
We have a large list of customers, many of whom are inactive closed accounts. When I try to delete them, I am advised that all transactions must be cleared first. I went through the Clear Paid Customer Transactions process but still cannot delete them. Is there something else I should be doing to clean up this list?
#45322 - 03/12/12 06:51 PM Re: Clearing cusotmer list [Re: bfindlay]
Ralph Allan

Registered: 05/16/03
Posts: 993
Loc: Prince George BC Canada
Customer balance must be zero.

There must be no outstanding transactions showing in the list of outstanding receivables.

Print and clear all posting journals.
Ralph Allan
Business Computer Centre
Prince George BC Canada
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