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#48273 - 09/06/13 12:18 PM Re: Desktop has stopped working [Re: BrandonT]
Jay Converse Administrator
Member


Registered: 07/31/00
Posts: 7555
Loc: Location, Location
No, Accpac doesn't have any services.
_________________________
Jay Converse
Sage 300 Whisperer

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#48276 - 09/06/13 01:47 PM Re: Desktop has stopped working [Re: Jay Converse]
Mr Mayor
Member


Registered: 04/22/09
Posts: 445
Loc: Zimbabwe
Do you have cashbook? If yes install Sp1. In particular sp1
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#52958 - 03/15/17 03:03 PM Re: Desktop has stopped working [Re: AWA]
Seisa Tjela
Member


Registered: 03/21/05
Posts: 559
Loc: Lesotho; Southern Africa
Sage 300 2014 PU4
Win Server 2008 R2 SP1
Workstations on Win 10

When a User/Admin tries to run Sage 300, the system returns even before "connecting to database" the message that reads:

"DESKTOP has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Now I have seen a similar post with Sage ERP 6.0A and that Peresoft Cashbook was fingered as a culprit. I have checked this with Peresoft and they have denied the knowledge of this phenomenon.

Does this mean this problem is unheard of outside the regions where Cashbook is used extensively?

Is there no other solution to this problem?
_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

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#52959 - 03/15/17 03:23 PM Re: Desktop has stopped working [Re: Seisa Tjela]
Mr Mayor
Member


Registered: 04/22/09
Posts: 445
Loc: Zimbabwe
Since you said windows 10
Right click Accpac icon. Change comparability to Win 7. Tick run as administrator.
Try again

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#52962 - 03/16/17 11:49 AM Re: Desktop has stopped working [Re: Mr Mayor]
Seisa Tjela
Member


Registered: 03/21/05
Posts: 559
Loc: Lesotho; Southern Africa
Since 2014 is said to be compatible with Windows 8, I would like to know your reasons for selecting Win 7 instead of 8, please Mr Mayor.
_________________________
Rgds,
SeisaT

"The greatest test of courage on earth is to bear defeat without losing heart."

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