I have a client that just uses Simply 2011 Pro for payroll. Today she tried to install the new payroll upgrade on a Windows 2000 computer. She did the upgrade and then could not run Simply due to a entry point error. I uninstalled the Simply and re-installed it. Could not get it to work, so deleted every thing and now I can not install it on the computer because I am getting a server error. Decided to install it on to another computer running Windows 2000, so I installed from the Internet and installed the upgrade. After selected YES and telling it to auto install I get an error. Forget the exact error!
I then decided to install it on a XP computer. I installed it (without Payroll Upgrade) and can open the sample data. I have copied the simply data folder from the local C drive of the first computer, after renaming it, to the file server and then cut it and stored it on the XP local C drive. I then renamed the folder from Simply Data Old to Simply Data. I go to out it and it will not open using the User ID and Password the client says they always used (for what that is worth as we all do make mistakes when recalling passwords!) I have also tried sysadmin sysadmin expect that user to work but no luck. Any ideas on how to get Simply to open the data?