One way to test the problem is to print the report fo file (say problem.prn) and then go in to DOS and print the files (I believe it is Print LPT1: problem.prn). If you do not know about networks and printers, it is nice to be able to say to the tech "Why can not this file print in DOS? Please fix it!" By doing this, you are out of the Plus program and in to DOS. Now you can change the printer as such as you want and keep printing to it until it works. This would eliminate the time out issue that was mentioned as the whole file is there to start with. If you aere sparing the printer, I wonder if the other person is getting "in" and causing your job to be dropped and restarted.