Johnsw
(Member)
03/24/10 10:14 AM
Updating cheque number after printing cheques.

Hi,
I have problems with the payment option in Simply Accounting. Since a few weeks ago, the cheque number keeps on popping back to 5565 even though that cheque number has already been used, and I'm now using cheque number 5647. Every time I go to the Payment option, I have to manually key in the next cheque number because it keeps on coming back to 5565. Is there a way to tell Simply Accounting to use the current (next) cheque number? Please advise, thanks.


Eva_Froese
(Member)
04/12/10 02:40 PM
Re: Updating cheque number after printing cheques.

What version? Reports and forms/cheques

ZSC
(Member)
05/08/12 07:19 PM
Re: Updating cheque number after printing cheques.

When you manually change the cheque number and post a transaction, system ask you to use the next cheque number for the next payment, at that time you should select "YES". This will resolve your problem.

Noahoscar986
(Member)
03/20/19 02:53 AM
Re: Updating cheque number after printing cheques.

Problem is you tried to change cheque number manually thats why you are facing this issue. If you are still facing this issue then contact from your bank manager.

Tyler Durden
(Member)
04/23/19 11:29 PM
Re: Updating cheque number after printing cheques.

I think anything this sort of is always corrected by banks and you just have to reach there and ask for the help.
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Chris889
(Member)
05/09/19 06:55 AM
Re: Updating cheque number after printing cheques.

These steps might help you out:
1 Make sure you are logged in as Sysadmin and in Single User Mode
2 From the Home screen in Sage 50, click Setup, Reports & Forms
3 Click Cheques, then select the bank account for which you want to change the cheque number
4 Update the Next Cheque No field under Payment Cheque Settings and/or Payroll Cheque Settings
NOTE: If you do that and there already is a cheque with that existing number, you may find some errors in future.
5 If you have selected the option to Use the same cheques for payment and payroll cheques, you need only update the Next Cheque No field at the bottom, under Cheque Settings.
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(Member)
06/10/19 04:04 PM
Re: Updating cheque number after printing cheques.

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McDouble
(Member)
06/11/19 09:56 AM
Re: Updating cheque number after printing cheques.

Was the issue resolved? Have you tried solving with the responses here? If issue still exist, you can try Simply Accounting customer service then.

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horeakaii13
(Member)
06/26/19 06:37 PM
Re: Updating cheque number after printing cheques.

You can also use Sage. That is how I troubleshoot the same exact issue I had the past few days. Also, make sure you are logged in as Sysadmin and in Single User Modes so everything would be smooth. Hope you resolve this issue already.

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ManuelR
(Member)
07/05/19 05:35 AM
Re: Updating cheque number after printing cheques.

Hey! This has been happening to me lately. I tried fixing it alone by following all the troubleshooting steps but it led me to nowhere. I decided to get hold of tech support from sage and they did help me.

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Danielperez123
(Member)
07/11/19 03:11 AM
Re: Updating cheque number after printing cheques.

Hello! you can address your concern to your bank regarding your cheque, because we have the same situation before.

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08/04/19 01:39 AM
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11/06/19 11:31 AM
Re: Updating cheque number after printing cheques.

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12/01/19 02:48 PM
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04/10/20 03:46 AM
Re: Updating cheque number after printing cheques.

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marcus
(Member)
04/11/20 06:07 AM
Re: Updating cheque number after printing cheques.

I have tried calling and messaging Sage tech support multiple times with no response. Has anyone found a solution to this problem?

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04/13/20 09:08 AM
Re: Updating cheque number after printing cheques.

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Don
(Member)
04/22/20 08:09 PM
Re: Updating cheque number after printing cheques.

I use this software in my accounting for the company here I was also having the issue you were but it seems to have fixed itself. I used the tried and true IT fix of rebooting your computer. Hope this helps

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